# Terms and Conditions

## 1. General
1.1. These Terms and Conditions govern the use of our transfer services (hereinafter referred to as the “Service”).
1.2. By booking our services, you agree to these Terms and Conditions.
1.3. Our company provides transfer services for personal or business use, which include pre-scheduled transportation for individuals or groups.

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## 2. Booking and Payment
2.1. All bookings must be made in advance through our website, phone, or authorized agents.
2.2. A confirmation of your booking will be sent upon successful reservation. Please verify all details and notify us of any discrepancies immediately.
2.3. Payment terms:
– Full payment or a deposit may be required at the time of booking.
– For online bookings, payment methods include credit/debit cards, bank transfers, or other accepted methods listed on our website.

2.4. Refunds and cancellations are subject to our **Cancellation Policy** (see Section 6).

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## 3. Passenger Responsibilities
3.1. Passengers must ensure they provide accurate details during booking (e.g., pickup/drop-off locations, date, time, and passenger count).
3.2. Passengers must arrive at the designated pickup point at least 10 minutes before the scheduled time.
3.3. The company reserves the right to refuse service to passengers under the influence of alcohol or drugs, or those whose behavior poses a risk to the driver, vehicle, or other passengers.
3.4. Passengers are responsible for their personal belongings. The company is not liable for any lost or stolen items during the transfer.

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## 4. Luggage Policy
4.1. Each passenger is allowed one piece of standard luggage and one carry-on item unless otherwise agreed upon during booking.
4.2. Oversized or excess luggage must be declared in advance and may incur additional charges.
4.3. Dangerous or prohibited items (e.g., explosives, flammable items) are not allowed.

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## 5. Service Delivery
5.1. The company will make every reasonable effort to provide a punctual service. However, delays due to traffic, weather, or unforeseen circumstances are not the responsibility of the company.
5.2. In the event of significant delays or cancellations on our part, we will notify you as soon as possible and offer alternative arrangements or a refund.

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## 6. Cancellation and Refund Policy
6.1. Cancellation requests must be submitted in writing via email or through our online platform.
6.2. Refund terms:
– **Up to 48 hours before the transfer**: Full refund.
– **24-48 hours before the transfer**: 50% refund.
– **Less than 24 hours before the transfer**: No refund.

6.3. No-shows are non-refundable.

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## 7. Liability
7.1. The company is insured for passenger transportation services as required by law.
7.2. The company is not liable for:
– Delays caused by factors beyond our control (e.g., weather, road closures).
– Missed flights, trains, or other connections due to unforeseen delays.
7.3. In case of vehicle breakdown, we will make reasonable efforts to provide alternative transportation.

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## 8. Privacy and Data Protection
8.1. Your personal information will be collected and used in accordance with our Privacy Policy.
8.2. We will not share your information with third parties unless required for the provision of services or as mandated by law.

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## 9. Amendments
9.1. The company reserves the right to amend these Terms and Conditions at any time. Updates will be posted on our website, and continued use of our services constitutes acceptance of the revised terms.

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## 10. Governing Law
10.1. These Terms and Conditions shall be governed by and construed in accordance with the laws of [Your Country/Region].
10.2. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Greece.

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